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This policy was last revised on October 10, 2020.
You must be 18 years or older to use, subscribe or register as a member. Children are not eligible to use services that require the submission of personal information, and we require that minors (under the age of 18) do not submit any personal information to us. This includes submitting personal information to us as part of a user profile, an order for products, or emails. If you are a minor, you can use these services only if used together with your parents or guardians. We do not knowingly collect, maintain or disclose personal information from or about children. If you are a parent or guardian of a child that has become aware that your child has provided personal information to us, please contact us as described in this Privacy Notice and we will take reasonable steps to promptly remove any such information.
American Trophies and Awards is committed to ensuring that our site, mobile applications and products are generally accessible to people of all abilities. We are actively engaged in the ongoing process of developing, testing and updating these platforms. If you enjoyed using our site or mobile applications, or if you encountered difficulties with any of our platforms, we encourage you to reach out to us by emailing: Orders@AmericanTrophiesAndAwards.com or calling us at 1 (805) 526-0703.
When you visit our site, make a purchase from our site, request a catalog, or otherwise interact with our website, and/or contact us via email or phone, certain information is, or may be provided to us, including contact information and identification information such as your name, address, telephone number, email address, location information when you choose to allow the use of your devices location, and your payment card number and expiration date. Additionally you may choose to provide us with information in a survey, contest, promotion or sweepstakes or content you submit with a product review. This information that we collect from you or which you provide to us is used only for our internal use. Collection of this information is required to deliver specific services such as fulfillment and completions of your order, but the use of these services is voluntary. In addition to the purposes listed above, we may also use your personal information to communicate with you, verify your identity, send you marketing materials, respond to your questions, fulfill your requests, provide support and receive feedback, and process your transactions. If you do nothing during your visit to the site, but browse or download information, we automatically and store the following information about your visit:
– The Internet Protocol Address and domain name used, but not the email address
– The type of browser and operating system you used
– The date and time you visited the site
– The web pages or services you accessed at the site
– The website you visited prior to coming to this site
The information we automatically collect or store is used to improve the content of our web services and to help us understand how people are using our services. This information does not identify you personally. The information we automatically collect and store in our logs about your visit helps us to analyze our site to continually improve the value of the materials we have available. Our logs do not identify a visitor by personal information, and we make no attempt to link other websites with the individuals that browse this site. This site may provide or distribute certain lists and statistical reports of regulatory information as provided by law, but no personal information is sold or distributed, and all relevant legal protections still apply to this site. We may also work with third parties that collect data about your use of the site and other sites or apps over time for non-advertised purposes subject to their privacy policies. We use third party analytics such as Google Analytics to gather and analyze aggregated anonymous user information. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/ You can opt out of Google’s collection and processing of data generated by your use of the Site by going to http://tools.google.com/dlpage/gaoptopt.
You may choose to send us an email with personal information with a comment or a question. We use this information to improve our service to you, or respond to your request. With the exception of authorized law enforcement investigations, or as required by law, we do not share your email with any other organizations. Your email address is never sold to third party companies for use in SPAM activities. We use your email to respond appropriately, which may include responding to your question/concern, addressing an issue that you identify, fulfilling an order request, or to further improve our site.
If you place an order with us, we request information from all clients on our order form. You will be asked to provide contact information, such as your name, phone number, email address and shipping address, as well as financial information, like a credit card number and expiration date. This information is used for billing purposes and to fulfill your order/request. If we have trouble processing an order, this contact information is used to get in touch with you.
If you participate in a survey or contest, the following information may be collected:
– The email address and contents of the email
– Information volunteered in response to the survey/contest
If you elect to enter any contests or promotions, please note that, by entering, you are giving your permission to use your information for promotional purposes. The information collected is not limited to text characters, and may include audio, video, and graphic information formats you send us. This information is retained in accordance with Government Code section 11015.5.
This site uses your browser’s “cookie” feature. Cookies serve a wide variety of purposes. Cookies are pieces of data stored in your web browser that are transmitted to websites to remember your browser over time and distinguish it from other users. Cookies are used to remember your shopping cart and personalize your web experience and for security, analytics, marketing, and advertising. This information is stored in a secure area within our site. You can block and control cookies using the information noted in this section. If you block all cookies, certain functionality on our website will not work. One way to think about cookies is based on their function. The following settings will control our use of browser cookies, the use of IP address for tracking, and the collection and use of data for cookie-based, interest-based advertising.
To learn more, or to opt-out of receiving advertisements tailored to your interests, visit the Network Advertising Initiative at www.networkadvertising.org/choices.
We stay on the leading edge of today’s technology when it comes to protecting your personal information. We employ powerful encryption technology and Secure Socket Layers (SSL) in all areas where your personal identification is required. Your account information and order history are secured safely behind our firewall on separate services. All transaction information is processed under encrypted channels. In addition, access to your personal information is restricted within our company to provide maximum security.
This site has taken several steps to ensure the safety and security of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing and encryption. Security measures have been integrated into the design, implementation, and day-to-day practices of the entire site’s operating environment as part of pur continuing commitment to risk management. This information should not be construed in any way as giving business, legal or other advice, or warranting as fail proof, the security of information provided via this website. However, because of the public nature of the internet, you should consider any and all information submitted through, or listed at this site to be publicly and freely accessible. This site or its owners make no representation or warranty to the contrary. To be sure that you have the best protection available, we recommend that you download the latest version of today’s most popular browser.
This site attempts to maintain the highest accuracy of content. Any errors or omissions should be reported for correction.
We make no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents on the site, and expressly disclaims liability for eros and omissions in the contents of the site. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness of a particular purpose, and freedom from computer virus, is given with respect to the contents of this site or hyperlinks to other internet resources.
Reference in this site to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by this site or its employees or agents.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has established a business relationship, certain information with respect to the types of personal information the business share with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared information during the immediately preceding calendar year.
If you have provided your email address to us and have elected to receive special offers and promotions via email, but would like ot discontinue receiving these special offers and promotions, simply email us at Orders@AmericanTrophiesAndAwards.com, or call (805) 526-0703 for assistance.
Please note that when you make a purchase and provide us with your email address, we may send you confirmation of your order via email even if you have chosen not to receive email from us about special offers and promotions. We may also contact you by mail or telephone if we have questions about your order.
In general, information and images presented on this site, unless otherwise indicated, is copyrighted, and duplication of images, content or any other form of this site is prohibited by law. If you would like to purchase usage of images, or information from us, you may contact us to make a request.
Please visit the contact us page for more information.
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